The Privacy Policy below governs your Beta Health Association, Inc. sign up and any information you provide on this site.
A. Overview
B. Information We Collect
C. Our Use and Disclosure of Information
D. Information Security
E. Accessing and Changing Your Information
F. Contacting Us
In order to operate the Beta Health Association, Inc. services and to reduce the risk of fraud, Beta Health Association, Inc. ("Beta Health Association, Inc." or "we") must ask you to provide us information about yourself and your credit card and/or bank account. This Privacy Policy describes the information we collect and how we use that information. Beta Health Association, Inc. takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services offered by Beta Health Association, Inc. and services that are hosted on the https://www.alphaplusdentalplan.com website, whether the services are offered by Beta Health Association, Inc. or by its subsidiaries.
Beta Health Association, Inc. has agreed to notify you of:
If you have questions or concerns regarding this Privacy Policy, you should contact Beta Health Association, Inc. using our contact form or call us at 800-807-0706.
By accepting the Privacy Policy and User Agreement at sign up, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy will take effect on May 25, 2003. This Privacy Policy was last updated on May 22, 2003.
Please note that your personal information will be stored and processed on our computers in the United States. Beta Health Association, Inc. will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not use our secure online sign up or fill out the forms on the Beta Health Association, Inc. web site.
Notification of Changes
This policy may be revised over time as new features are added
to the Beta Health Association, Inc. services or as we incorporate
suggestions from our customers. If we are going to use or disclose
your personally identifiable information in a manner materially
different from that stated at the time we collected the information,
you will have a choice as to whether or not we use or disclose
your information in this new manner. Any material changes will
be effective only after we provide you by e-mail with at least
30 days' notice of the amended Privacy Policy (if you have closed
your Beta Health Association, Inc. account, you will not be contacted
to notify you of the amended Policy and your personal information
will not be used or disclosed in this new manner).
We will post the amended Privacy Policy prominently on our website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the Beta Health Association, Inc. website at https://www.alphaplusdentalplan.com at any time for the most current version of our Privacy Policy.
Beta Health Association, Inc.'s secure sign up form and other pages on the Beta Health Association, Inc. website include links to third party websites. These sites are governed by their own privacy statements, and Beta Health Association, Inc. is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
What is Beta Health Association, Inc.'s take on this?
A Special Note About Children. Children are not eligible to use our service
and we ask that minors (under the age of 18) do not submit any
personal information to us or use the service.
Required Information
To sign up in a Beta Health Association, Inc. dental plan, you must
provide your name, address, phone number,
e-mail address, and information regarding
any dependents you would like to add to your plan. In order
to make payments through Beta Health Association, Inc., you must
provide credit card, debit card or bank account information.
Website Traffic Information
Because of the way that World Wide Web communication standards
work, when you arrive at or leave a Beta Health Association, Inc. website, we automatically receive the Web address of the
site that you came from or are going to. We also collect information
on which pages of our website you visit while you are on the
Beta Health Association, Inc. site, the type of browser you use
and the times you access our website. We use this information
only to try to understand our customers' preferences better and
to manage the load on our servers, so as to improve our service
and your experience with Beta Health Association, Inc.. We do
not track the websites that you visit before or after you leave
the Beta Health Association, Inc. site.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we
retain such information in the records of your account. We will
also retain customer service correspondence and other correspondence
from Beta Health Association, Inc. to you. We retain these records
in order to measure and improve our customer service, and to
investigate potential fraud. We may, over time, delete these
records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys
to our users for such purposes as collecting demographic information
or assessing users' interests and needs. The use of the information
collected will be explained in detail in the survey itself. If
we collect personally identifiable information from our users
in these questionnaires and surveys, the users will be given
notice of how the information will be used prior to their participation
in the survey or questionnaire.
Internal Uses
We collect, store and process your personal information on servers
located in the United States. We use the information we collect
about you in order 1) to provide our services and process your
transactions, 2) to provide customer service, 3) to determine
your eligibility to receive offers for special features or products,
such as the Beta Health Association, Inc. Group Plans, and 4)
to improve our products and services.
We give access to individually identifiable information about our customers only to those employees who require it to fulfill customer service requests.
Disclosure to Third Parties Other Than Beta Health Association, Inc.
Beta Health Association, Inc. will not sell or rent any of your
personally identifiable information to third parties. Beta Health Association, Inc.
will not share any of your personally identifiable
information with third parties except in the limited circumstances
described below, or with your express permission (and to other
Beta Health Association, Inc. customers as described above). These
third parties are limited by law or by contract from using the
information for secondary purposes beyond the purposes for which
the information is shared.
Our Contacts with Beta Health Association, Inc. Customers
We may communicate with users on a regular basis via e-mail to
provide requested services, and we also communicate by phone to
resolve customer complaints or investigate suspicious transactions.
We use your e-mail address to confirm your sign up in a Beta Health Association, Inc. dental plan, to send you notice of payments
that you send or receive through Beta Health Association, Inc.,
to send information about important changes to our products and
services, and to send notices and other disclosures required by
law. Generally, users cannot opt out of these communications, but
they will be primarily informational in nature rather than promotional.
We also use your e-mail address to send you other types of communications that you can control, including the Beta Health Association, Inc. periodic newsletters, customer surveys and notice of special third-party promotions. You can choose whether to receive some, all or none of these communications by contacting us.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Internet Address Information
We use IP addresses, browser types and access times to analyze
trends, administer the site, improve site performance and gather
broad demographic information for aggregate use.
Information Security
Beta Health Association, Inc. is committed to handling your customer
information with the strictest standards of information security. On our websites, your credit card and bank account information are
transmitted and stored only in encrypted form on computers that are PCI compliant and which requires authenticated access. Furthermore, only the last four digits of your account numbers, for credit cards or bank account information, can be viewed by any person or employee. We restrict access to your personally identifiable
information to employees who need to know that information in
order to provide products or services to you. We maintain physical,
electronic and procedural safeguards to guard your nonpublic
personal information. We test our security systems regularly
and also contract with outside companies to audit our security
systems and processes.
You can request a copy of the personal information you provided us at any time. Changing the personal information you provided us can be done by contacting us (See Section "F" below).
If you have any questions about this privacy statement,
Beta Health Association, Inc.’s information practices, or
your dealings with Beta Health Association, Inc., you can contact
us using our contact form or call us at 800-807-0706, Monday through Thursday between the hours of
8 AM and 4:30 PM MST and Friday between the hours of 8 AM and 4:30 PM
MST, or write us at Beta Health Association, Inc., 6465 Greenwood Plaza Blvd, Suite #900, Centennial, CO 80111
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